![]() ![]() If you have multiple profiles created on your NOOK, the profile you are using may not have access to the book you are trying to open. Manage Content (For NOOK Devices with Profiles only) ![]() ![]() For instruction on how to update your BN.com payment method, click here.įor more information about credit card requirements to purchase and access NOOK content, click here.ħ. A valid credit card must be saved to your BN.com account in order to download your content. If so, please update the credit card information in your account and try downloading your books again. Tap on the lowercase i in a circle (shown below) to display content compatibility details.Ĭonfirm that the credit card saved to your BN.com account is valid, as it may have expired. Click on the title to access the product details page and confirm that your device is compatible with the content. for more detailed instructions on determining your software version and downloading the update file, if needed.Īccess BN.com and search for the title that you're having issues with. If your NOOK is not on the most up-to-date software version, you may experience difficulty purchasing and downloading your NOOK Content. Power the device completely off, then turn it back on. To refresh a single title, click here for instructions on archiving an eBook. Your device may display a Refresh icon on the Library page, which will also refresh your library when tapped. To Refresh Your Library on most other devices: ![]()
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